Crewbox — Privacy Policy

Last updated: 24 July 2026

Crewbox is a crew communications app for events that runs on a private network. It connects only to a chat server that the event organizer runs themselves — usually a small computer on the event's own Wi-Fi. The makers of Crewbox do not operate any server, receive any of your data, or track you in any way.

What data exists, and where it lives

Everything you enter or send is stored on the organizer's server, not with the app's makers or any third party:

• Your display name — the name you pick when you join.
• Your personal PIN — stored only as a salted cryptographic hash, never in plain text, so it can be used to sign you back in.
• Messages and files you send — kept on the organizer's server so the crew can read them, and cached on your own device so the app works offline.
• Read state and presence — which messages you've seen and whether you're online, so unread counts work.

Microphone

If you use push-to-talk voice, your microphone audio is streamed live to the organizer's voice server for other crew to hear while you hold the talk button. The app does not record, save, or transmit your audio anywhere else.

What we do not do

• No analytics, advertising, or tracking of any kind.
• No third-party services receive your data.
• No data is ever sold or shared for marketing.
• The app makers cannot see your messages — they never reach us.

Deleting your account

You can permanently delete your account at any time from inside the app: open the channel list and tap Delete account. This removes your name, your sign-in, your read state and your direct messages from the organizer's server. Messages you posted in shared channels remain but are no longer shown as yours. You can also sign out at any time to remove the app's data from your device.

Children

Crewbox is a tool for event staff and is not directed at children.

Changes

If this policy changes, the updated version will be posted at this address.